Privacy Policy

Last Updated: August 21, 2026

At NAAS Shopping, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or shop through our website.

By using naasshopping.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

Full name
Phone number
Email address
Billing and shipping address
City and postal information
Order and purchase details
Payment-related information
Account information, if you create an account
Messages or information you provide when contacting customer support
Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

NAAS Shopping may use your information to:

Process and deliver your orders
Confirm Cash on Delivery (COD) orders
Process payments where applicable
Contact you regarding your orders
Provide customer support
Manage returns, refunds, and exchanges
Improve our website, products, and shopping experience
Prevent fraudulent or unauthorized transactions
Send important service-related communications
Provide promotional offers, product updates, and marketing communications where permitted
Understand website traffic and customer preferences
Comply with applicable legal and regulatory requirements

3. Order & Delivery Information

When you place an order with NAAS Shopping, we use the information you provide to process and deliver your purchase.

Your name, phone number, address, and relevant order information may be shared with trusted delivery or logistics partners when necessary to complete your order.

These service providers are expected to use customer information only for the services they provide to us.

4. Payment Information

Depending on the payment method you choose, payments may be processed through third-party payment service providers.

NAAS Shopping does not intentionally store complete debit or credit card details on our own systems when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us:

Remember shopping preferences
Maintain shopping cart functionality
Improve website performance
Understand website traffic
Provide a better user experience
Measure marketing and advertising performance

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics & Marketing

We may use analytics and marketing technologies to understand how customers interact with our website and to improve our advertising and marketing campaigns.

These technologies may include services such as website analytics, advertising platforms, pixels, or similar tools.

Such third-party services may collect information according to their own privacy policies.

7. How We Protect Your Information

NAAS Shopping takes reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

Delivery and logistics companies
Payment service providers
Website hosting and technical service providers
Analytics and marketing service providers
Customer support services
Legal or regulatory authorities when required by law

We only share information when reasonably necessary for providing services, operating our business, protecting our customers, or complying with legal obligations.

9. Marketing Communications

If you provide your contact information or otherwise consent to receive promotional communications, we may send you information about:

New product arrivals
Special offers
Discounts and sales
Abaya and hijab collections
Modest fashion updates
NAAS Shopping announcements

You may request to stop receiving promotional communications at any time by contacting us or using an unsubscribe option where available.

Please note that you may still receive essential communications relating to orders, payments, deliveries, returns, or customer service.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

NAAS Shopping is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Ask how your information is being used
Withdraw consent for certain communications
Opt out of promotional marketing

Some information may need to be retained when required for legal, accounting, fraud prevention, order history, or other legitimate business purposes.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it.

14. Changes to This Privacy Policy

NAAS Shopping may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

Any changes will be posted on this page with an updated Last Updated date.

We encourage customers to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact NAAS Shopping through the contact details provided on our website.

NAAS Shopping
Website: naasshopping.com

Your Privacy. Your Trust. Our Responsibility.